Privacy Policy

At INMIN Quick Commerce Private Limited ("INMIN", "Company", "we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share your personal data when you use the INMIN applications, website, and related services (collectively referred to as the "Platform").

1. Information We Collect

We collect information to provide better services to all our users. The types of personal information we collect include:

• Profile Information: Full name, email address, phone number, and password when you register for an account.
• Delivery Information: Address coordinates and delivery instructions to deliver orders correctly.
• Transaction Records: History of orders placed, items purchased, and details of transactions (excluding credit card numbers, which are processed securely by our payment partners).
• Device and Usage Data: Device identifier, IP address, operating system, and details of how you interact with our application.

2. How We Use Your Information

We process your personal information for the following purposes:

• To set up and manage your INMIN account.
• To process and deliver your orders through our vendor and delivery network.
• To send you transactional updates, order progress notifications, and customer support messages.
• To comply with legal, regulatory, and tax obligations.

3. Data Sharing and Disclosure

We do not sell your personal data. We share your information only with:

• Vendors: Partners who prepare or supply your orders. They receive your name and order specifics.
• Delivery Partners: Drivers who receive your address, contact number, and location details to carry out delivery.
• Service Providers: Secure payment processors, cloud hosting hosts, and email notification providers.

4. Data Retention

We retain your personal information for as long as your account is active, or as needed to provide you with services. If you request account deletion, we delete your personal information as outlined below, except where we are legally required to retain transaction histories and accounting records.

5. Your Rights & Account Deletion

You have the right to access, correct, or request the deletion of your personal data at any time.

To permanently delete your INMIN account, please visit our Support Center and follow the instructions to request deletion. Once verified, your profile records, saved addresses, and preferences will be permanently deleted from our primary servers within 7 business days. Please note that legal compliance records and transaction details will be retained as required under applicable laws.

6. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at:

Email: support@inmin.shop